How to convert a Google Group into a shared inbox?
Gmelius offers an easy way to transform any Google Group into a shared inbox by following this 2-step process.
1) Head to your Google Group
Remove all users from the Google group but the admin email id. Keep the Google Group active.
2) Create a Shared Inbox from your Gmelius Dashboard
Create a Shared Inbox (not label) configuration from the account who is managing the Google Group: https://gmelius.io/shared-
Recommendation: Choose the ticketing workflow to keep track of assigned and unassigned emails.