How to convert a Google Group into a shared inbox?

Gmelius offers an easy way to transform any Google Group into a shared inbox by following this 2-step process.

1)  Head to your Google Group

Remove all users from the  Google group but the admin email id. Keep the Google Group active.

2) Create a Shared Inbox from your Gmelius Dashboard

Create a Shared Inbox (not label) configuration from the account who is managing the Google Group:  https://gmelius.io/shared-inbox
Recommendation: Choose the ticketing workflow to keep track of assigned and unassigned emails. 

Nota Bene: This functionality is only available to Gmelius customers under our Team and CRM plans. 

Not on the right plan?

Start your trial now!

Still need help? Contact Us Contact Us